Fundamentals of Quality Management and Environment (FSI-BMK)

Academic year 2023/2024
Supervisor: doc. Ing. Petr Blecha, Ph.D., FEng.  
Supervising institute: ÚVSSR all courses guaranted by this institute
Teaching language: Czech
Aims of the course unit:

The aim of the course is to provide students with the most important theoretical knowledge supplemented with concrete examples and methods of application enabling them to understand the meaning and tasks of quality and environmental management and OSH management. To lead students to acquire knowledge about the internal and external environment of the organization and to learn to use the methods and tools of quality management.
Learning outcomes and competences:

The graduate acquires the ability to perceive:
- risk from the perspective of ensuring the quality of the product (product or service),
- the importance of the principle of continuous process improvement in reducing risk,
- the need to manage the environmental impact of their activities, products and services,
- the need to manage safe ways of working and the use of safe work equipment.
Prerequisites:

General economic awareness is assumed, as well as knowledge of technology, mathematics and physics to the extent usual for the relevant year of the Bachelor's degree.
Course contents:

This course provides students with information on the system of quality management (ČSN EN ISO 9001) and system of environment-oriented management (ČSN EN ISO 14001). Students get to understand the principles of the process approach to all activities performed within the system of quality management and learn to apply them also in the system of risk management. They also learn to measure the effectively of the processes and to obtain feedback for assessment of the satisfaction of customers. They understand the significance of the principle of continuous improvement of processes and the basics of management of the impacts of activities, products and services on the environment in accordance with the environmental policy and targets of an enterprise.
Teaching methods and criteria:
The course is taught through lectures explaining the basic principles and theory of the discipline. Exercises are focused on practical topics presented in lectures. According to the possibility of teaching can be organized lectures for students by practitioners and excursions to companies focused on activities related to the course content.
Assesment methods and criteria linked to learning outcomes:

Students must defend a semestral project on a given topic.

Test consisting of 25 questions (max. 25points).
Rating: 24,50 points or more A; 23,50 points or more B; 22 points or more C; 20 points or more D; 18 points or more E
Controlled participation in lessons:

The attendance at seminars is compulsory. Lectures are voluntary. 
Type of course unit:
    Lecture  13 × 2 hrs. optionally                  
    Exercise  13 × 2 hrs. compulsory                  
Course curriculum:
    Lecture

1. Introduction to course - basic terminology and definitions
2. Dimension of quality. Orientation at customer.
3. Orientation to processes and their control
4. Seven basic tools of quality management
5. Seven new tools of quality management
6. Interpretation of ISO 9000 series standards
7. Interpretation of ISO 9000 series standards - second part
8. Significance of the environmental management
9. Assessment of the environmental impacts of company processes
10. Interpretation of ISO 14000 series standards
11. Interpretation of ISO 14000 series standards
12. Process of continuous improvement
13. Laboratory accreditation and testing
    Exercise 1. Basic terminology, economics, environment, business and quality
2. Company goals, property and capital structure
3. Organizational context
4. Costs of quality
5. Risk analyses
6. Process mapping
7. Leadership
8. Environmental aspects
9. Obligatory duties of an organization
10. PDCA model
11. - 12. Semestral project of students on selected topics and discussion. Range of topics correlates with the themes of the lectures.
13. Presenation and defence of semestral projects.
Literature - fundamental:
3. SYNEK, M., KISLINGEROVÁ, E. a kol. (2010) Podniková ekonomika. 5.vyd. Praha:C.H.Beck. 502 s. ISBN 80-7400-336-3.
4. Zákon č. 22/1997 Sb. (aktuální znění) O technických požadavcích na výrobky
10. ČSN EN ISO 14001:2016 Systémy environmentálního managementu - Požadavky s návodem k použití; ÚNMZ, Praha, 2016
13. ČSN EN ISO 9001:2018 Systémy managementu kvality - Požadavky
14. ČSN EN ISO 9000:2016 Systémy managementu kvality - Základní principy a slovník
Literature - recommended:
3. JURAN, J. M.; GRYNA F. M.: Juran´s Quality Control Handbook. McGraw-Hill, Inc., New York, 1988
5. Nenadál, J. a kol.: Moderní management jakosti. Management Press, Praha, 2008
7. Janíček, L. a kol: Evropská unie – instituce, ekonomická, bezpečnostní a sociální politika. Computer Press, Brno, 2003. ISBN 80-7226-819-8
8. Janků, M.: Evropská unie – právní system evropských společenství. Computer Press, Brno, 2003. ISBN 80-7226-806-6
9. Remtová, K.: Strategie podniku v péči o životní prostředí, Dobrovolné nástroje, VŠE Praha 2006, ISBN 80-245-1086-3
11. Zákon č. 17/1992 Sb., o životním prostředí
12. Reichholf, J.: Životní prostředí, Ekologie lidských sídel, Ikar Praha 1999, ISBN 80-7202-503-1
Literature - additional:
1. KORÁB, V., J. PETERKA a M. REŽŇÁKOVÁ., Podnikatelský plán. Brno: Computer Press. 2007. 2016 s. ISBN 978-80-251-1605-0.
1. KETTUNEN, J.: Essays on strategic management and quality assurance; OULU 2009; ACTA UNIVERSITATIS OULUENSIS C Technica 329; pp. 44; ISBN 978-951-42-9178-
2. SRPOVÁ, J., I. SVOBODOVÁ, P. SKOPAL a T. ORLÍK. Podnikatelský plán a strategie. Praha: Grada. 2011. 200 s. ISBN 978-80-247-4103-1.
2. GOETSCH, D. L.; DAVIS, S. B.: Quality Management - Introduction to Total Quality Management for Production, Processing and Services; 5. ed.; June 2005; ISBN 978-0131189294
The study programmes with the given course:
Programme Study form Branch Spec. Final classification   Course-unit credits     Obligation     Level     Year     Semester  
B-VTE-P full-time study --- no specialisation -- Cr,Ex 5 Compulsory 1 1 W
B-STR-P full-time study KSB Quality, Reliability and Safety -- Cr,Ex 5 Compulsory 1 3 W