Modern Quality Management (FSI-WMK)

Academic year 2023/2024
Supervisor: doc. Ing. Petr Blecha, Ph.D., FEng.  
Supervising institute: ÚVSSR all courses guaranted by this institute
Teaching language: Czech
Aims of the course unit:

The aim of the course is to provide students with the most important theoretical knowledge supplemented with concrete examples and methods of application enabling them to understand the meaning and tasks of quality and environmental management and OSH management. To lead students to acquire knowledge about the internal and external environment of the organization and to learn to use the methods and tools of quality management.
Learning outcomes and competences:

Understanding the principles of total quality management, legal norms of quality management (Czech Republic, EU). Knowledge of procedures and norms of conformity assessment.
Prerequisites:

General economic awareness is assumed, as well as knowledge of technology, mathematics and physics to the extent usual for the relevant year of the Bachelor's degree.
Course contents:

This course provides students with information on the system of quality management (ISO 9001) and system of environment-oriented management (ISO 14001) and system of OHS management (ISO 45001). Students get to understand the principles of the process approach to all activities performed within the system of quality management and learn to apply them also in the system of risk management. They also learn to measure the effectively of the processes and to obtain feedback for assessment of the satisfaction of customers. They understand the significance of the principle of continuous improvement of processes and the basics of management of the impacts of activities, products and services on the environment in accordance with the environmental policy and targets of an enterprise.
Teaching methods and criteria:
Lecture combined with interactive seminar.
Assesment methods and criteria linked to learning outcomes:

Writing of one semester work on assigned topic in electronic form; range 4 – 6 pages A4. Criteria – satisfaction of topic, range and references.
Controlled participation in lessons:
The attendance at lectures is facultative.
Type of course unit:
    Lecture  13 × 2 hrs. optionally                  
Course curriculum:
    Lecture

1. Introduction to course - basic terminology and definitions
2. Dimension of quality. Orientation at customer.
3. Orientation to processes and their control
4. Seven basic tools of quality management
5. Seven new tools of quality management
6. Interpretation of ISO 9000 series standards
7. Interpretation of ISO 9000 series standards - second part
8. Significance of the environmental management
9. Assessment of the environmental impacts of company processes
10. Interpretation of ISO 14000 series standards
11. Interpretation of ISO 14000 series standards
12. Process of continuous improvement
13. Laboratory accreditation and testing
Literature - fundamental:
1. FIALA, Alois. Management jakosti s podporou norem ISO 9000:2000. Praha: Verlag Dashöfer, 2006. ISBN 80-86229-19-X
2. Juran, Joseph M. a A. B. GODFREY . Juran´s Quality Handbook. McGraw-Hill, 1999, 1872 s. ISBN 9780071386876.
3. Janíček, Ladislav. Evropská unie – instituce, ekonomická, bezpečnostní a sociální politika. Praha: Computer Press, 2003, 308 s. ISBN 80-7226-819-8.
Literature - recommended:
1. AFT, LAVRENCE, S. Fundamentals of industrial quality control. CRC Press, 2018, 336 s.ISBN 978157444512.
2. MIZUNO, Shigeru a Pavel SOUKUP: Řízení jakosti. Praha: Victoria Publishing, 1993, 301 s. ISBN 80-85605-38-4.
3. ČSN EN ISO 9000 Systémy managementu kvality. ÚNMZ, Praha, 2006.
4. ČSN EN ISO/IEC 17025 Posuzování shody – Všeobecné požadavky na způsobilost zkušebních a kalibračních laboratoří. Prha: ČNI, 2005, 47 s.
5. Zákon č. 22/1997 Sb. (aktuální znění) O technických požadavcích na výrobky (dostupný z https//www.psp.cz/sqw/sbírkasqw?cz=22 r=1997)
6. NeENADÁL, Jaroslav . Moderní management jakosti: principy, postupy, metody, .Praha: Management Press, 2008, 377 s. ISBN 978-80-7261-186-7.
The study programmes with the given course:
Programme Study form Branch Spec. Final classification   Course-unit credits     Obligation     Level     Year     Semester  
B-ZSI-P full-time study MTI Materials Engineering -- Ex 3 Compulsory 1 3 W